Identify the order approver to the User when checked out.
If an Order requires approval, it would be more than helpful if the User is informed of who the approver of their order is once checked out. It would provide the User with the option to chase and/or prompt the Approver when an order is urgent or has taken longer than expected to be actioned. We have large accounts with multiple Cost Centres all approved by different employees and it is not always clear to the User who their order approver is and what status it is at.
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22 Jan, '25
Keith HagertyThis is just one of those things that you expect to be SOP. The user needs to know this as sometimes that changes like with one of our larger customers. It is helpful to the user to know where their order is being sent for review. In the screen shot example I provided the User sees that their order will be sent to Accounts Payable for review. This would be a real person's name but in this case the customer wanted the name of the approver to be what you see.