Delivery Charge to show in Basket
We need to show delivery charge when the customer views the basket and before they procced to checkout, I have noticed and a lot of abandoned orders at checkout and after doing some research 53% of customers leave at checkout without completing the order because they have been charged a delivery charge, currently they are not seeing this delivery charge at Express checkout, they have to continue as a guest, enter their email address, phone number, delivery address, then they finally see the delivery charge, this probably frustrates them and they just abandon basket. I know I would at this point. Please have this changed and have the delivery charge added at Basket.
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16 Jan, '24
Oliver SmithThis will work for some consumer facing EvoX stores but not any of the following situations.
1. Where multiple services are offered. 2. Where charges are variable based on postcode. 3. Where charges are variable based on order value or weight.
I would suggest details are added to the product page or made more visible regarding delivery costs so it is less of a suprise during checkout.