We want your feedback

We love hearing about your ideas for the platform. Your feedback helps us build features that drive success for you and your business. Add your suggestions below. Search and Upvote suggestions that others have already added. We will update the suggestions as they get reviewed and let you know if they are added to the roadmap.

Delivery Rules at Product Level

Utilise Product Groups and have an area inside a delivery rule where the group can be assigned.
Suggested by: Louise Carrigan (19 Oct, '21) Upvoted: 06 May Comments: 9

Delivery Charge to show in Basket

We need to show delivery charge when the customer views the basket and before they procced to checkout, I have noticed and a lot of abandoned orders at checkout and ...
Suggested by: Dhiren Khetani (31 Mar, '23) Upvoted: 06 May Comments: 1

Delivery charge rule for specific product group within supplier

there's currently options to change delivery charge using cost, weight, or supplier it would be great if you could change delivery charges for different product ...
Suggested by: Josh Kendell (24 Aug, '21) Upvoted: 06 May Comments: 1

Allow Customer to use Preferred Carrier Account

Provide a shipping option that if selected allows the customer to enter their preferred carrier and account number which does not charge any freight.
Suggested by: Mike Rice (13 Jul, '23) Upvoted: 11 Apr, '24 Comments: 0

Enhance Shipping Settings

Add the ability to prioritize shipping methods based on additional criteria and in order such as using if/than type of structure. For instance we use Spruce which is ...
Suggested by: Brian (11 May, '23) Upvoted: 30 Jun, '25 Comments: 0

Order Dispatch Module

Functionality to accommodate line level status, shipping and tracking information.
Suggested by: Marc (01 Sep, '21) Upvoted: 10 Mar, '23 Comments: 0

Delivery Rule Item Exceptions - Inclusions / Exclusions

Currently delivery rules do not allow restrictions by item number. It would be useful to have the option to restrict rules to include / exclude (toggle) specified ...
Suggested by: Travis (29 Jul, '22) Upvoted: 30 Aug, '23 Comments: 0

Customer Delivery Date Selection on Checkout

A standard facility to allow uses to specify/request delivery dates on checkout. E.g. select from a calendar widget. - Should factor in existing delivery rules. ...
Suggested by: Travis (16 Sep, '21) Upvoted: 12 Sep, '24 Comments: 0

Shipping Zones

I would like the ability to be able to add branches to shipping zones for Couriers option instead of having to do it by zip codes. This would make this process a lot ...
Suggested by: Jenny Baker (03 Feb, '23) Upvoted: 01 Nov, '23 Comments: 0

Shipping Integration such as ShipHawk for automated multi carrier rate calculation on LTL loads

Add a more robust shipping integration with a service such as ShipHawk that allows the website to calculate and present customers with multiple shipping options for ...
Suggested by: Brian Sheldon (30 Nov, '23) Upvoted: 19 Mar, '25 Comments: 0

Adding an Item Restriction Layer to Custom Rules in Delivery Zones

It is a frequent occurrence that certain products within a supplier's catalogue have differing delivery lead times. This request is to build a functionality that ...
Suggested by: Travis (10 Sep, '21) Upvoted: 10 Sep, '21 Comments: 0