Surcharge for paying an invoice by credit card
The store allows us to charge a customer a credit card fee when they buying a product online but for those of us that also show our customers their open invoices, it would be great if we could also charge the customer the same fee when they pay an invoice as well.
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18 Feb
Moe AdilHighlighted comment
Need to implement the convenience fee directly on the website so it is clearly disclosed at checkout. This is important for transparency and to avoid any confusion or disputes after the order is placed.
Most online ordering platforms clearly display processing or convenience fees before payment is completed. By doing the same, we ensure customers understand the total cost upfront, which helps maintain trust, reduces billing questions, and protects the company from chargebacks or misunderstandings.
Transparency in pricing is critical to maintaining professionalism and customer confidence.