We want your feedback

We love hearing about your ideas for the platform. Your feedback helps us build features that drive success for you and your business. Add your suggestions below. Search and Upvote suggestions that others have already added. We will update the suggestions as they get reviewed and let you know if they are added to the roadmap.

Pop up feature

A feature that allows a pop up when a customer lands on the site for things such as announcements, subscribing to newsletters, etc.
Suggested by: Luke (09 Aug, '21) Upvoted: 15 May Comments: 4

Allow Custom Email Template Creation

Currently, there is only one custom email template available, which restricts ability to have multiple forms on the front. There are 3rd party options, but their UI ...
Suggested by: Boris (09 Aug, '21) Upvoted: 27 Feb Comments: 5

Basket/Checkout Upsell/Cross sell

Add the widget that suggests linked items visible to ensure we present all linked items to a customer for last minute purchase consideration a the checkout stage. ...
Suggested by: Ian Harper (09 Aug, '21) Upvoted: 08 May Comments: 2

Recurring Orders / Auto Order

Ability to set up a defined re-order cycle for products. ie, reorder the same item every 4 weeks.
Suggested by: Andy Flint (06 Aug, '21) Upvoted: 11 Dec, '23 Comments: 8
Released! Admin

enlarge images

The images on the site are too small can you enable a situation where they either automatically enlarge as the user hovers over them or they enlarge when clicked on
Suggested by: Gary Costello (11 Aug, '21) Upvoted: 13 Mar, '24 Comments: 4

Ability to clone a user who is already setup to a new user

It would be nice to have a clone option when setting up a new user who requires the same setup as a user who is already setup. ECi has the copy feature EvoX should too.
Suggested by: Belma Lara (28 Oct, '24) Upvoted: 29 May Comments: 3
Released! Admin DDMS

Storefront Search - Find Content pages as well as products

We will have many, many content pages. Adding keywords to content pages so they appear in searches on the storefront. List of pages that match search results at ...
Suggested by: Niall Diamond (05 Aug, '21) Upvoted: 19 Feb Comments: 3

Blog module

It would be great to have Blog capabilities like posts, thumbnails, authors, and structured data built into the evoX
Suggested by: Niall Diamond (29 Jul, '21) Upvoted: 28 Mar, '23 Comments: 7

Super Approver status set as the default when created

In ECInteractivePLUS, all approvers have the ability to edit orders. In EvolutionX, this is turned off by default and must be manually turned on for each user. ...
Suggested by: Mitch Sharry (12 May) Upvoted: 2 days ago Comments: 0

Make Unavailable Users Not Display as an Option in the Approval Workflow Section

Currently, when setting up an approval workflow, the lists of available users and approvers show all users on the account, including ones who are inactive or unable ...
Suggested by: Mitch Sharry (14 May) Upvoted: 26 May Comments: 0

Multiple Departments in a Single Approval Workflow

Currently, the Approval Workflows page only allows a single department to be associated with an approval workflow. We are requesting the ability to assign multiple ...
Suggested by: Mitch Sharry (14 May) Upvoted: 26 May Comments: 0

Display Username on Approval Workflow Page

On the Approval Workflows page, usernames are not being displayed within the workflows/chains. Where the full user information should appear, the username is not present.
Suggested by: Mitch Sharry (14 May) Upvoted: 26 May Comments: 0

Delete orders from EvoX

It would be nice to allow the option to delete orders in EvoX. Right now the closest thing is to change status to "Closed" but some orders were never really started, ...
Suggested by: Shawn (29 Jan, '24) Upvoted: 19 May Comments: 2
Suggested Admin

Automate Reports needed on a regular basis

Ability to automate a report that we run everyday so that it is emailed to the admin user.
Suggested by: Clive Katz (12 Dec, '21) Upvoted: 16 Apr Comments: 1
Suggested Admin

Make the "Show Pricing" button apply to all areas of the site including checkout

Currently the role option to Show or Hide Pricing applies to everywhere on the site except the check out process. We have customers that pay via credit and on charge ...
Suggested by: Keith Hagerty (05 Dec, '25) Upvoted: 18 Dec, '25 Comments: 0

Send Cart back to User when Approving

Hello, I have a large customer that does a lot of order approvals and they need the ability to send the cart back to the user for editing. Right now there is just ...
Suggested by: Eric Pettus (31 Jan, '24) Upvoted: 19 Jan Comments: 1

Have EvoX ai agent ingest site analytics so dealer can query ai agent against data

With the new ai capabilities we should have the ai agent ingest site analytics so that we can easily query against it for data like Which Customers had failed ...
Suggested by: Keith Hagerty (18 Jul, '25) Upvoted: 21 Nov, '25 Comments: 0
Suggested Admin

Automatically change the approval process when changing the approver for an existing request

Right now, if an approver changes on an order already requested for approval, the approver won't change for that order. Allowing the approver to change automatedly ...
Suggested by: Shawn (29 Jan, '24) Upvoted: 19 Jan Comments: 0

Alerts Area for Expiring Functions

Having a central area in admin screen where it flags something about to expire (could be an Amber Alert) or when something has actually expired (red alert)
Suggested by: Louise Carrigan (05 Aug, '21) Upvoted: 18 Aug, '23 Comments: 0
Suggested Admin

Have category Inclusion rules override Exclusion rules. Allow both to be present catalog container

I asked Fin if I could the below and he said I could only to find out Fin lied lol. (he is still learning) How can I apply category exclusions to a container ...
Suggested by: Keith Hagerty (25 Jun, '25) Upvoted: 09 Jul, '25 Comments: 0
Suggested Admin

Static print items created in Vpress don't work in EVOX

Vpress supports static file uploads, but EVOX does not—this needs to be addressed. The current workaround is creating static items as custom products, which is ...
Suggested by: Savanna Shaver (23 Apr, '25) Upvoted: 06 May, '25 Comments: 0
Suggested Admin

The Order PDF - (i.e. O-1234567)

Let the order pdf (i.e. )-1234567) show the Order Seller Reference Number.
Suggested by: B-J DOWLING (12 Feb) Upvoted: 17 Apr Comments: 0

Read-only permissions in the Admin area

Can I make an admin user read-only? For example Customer Service users could open and verify Accounts but not create new ones.
Suggested by: Mark Kadonoff (04 Apr, '25) Upvoted: 02 Apr Comments: 1
Suggested Admin

Import product videos and documents to products

Suggested by: David Bell (09 Aug, '21) Upvoted: 24 Aug, '21 Comments: 1
Released! Admin

Automatically Capture Full Payment Option when bulk updating orders to "Dispatched"

Option when updating order status from in progress to ready to dispatch or dispatched status either individually or in bulk, that offers an additional option to ...
Suggested by: Ian Harper (20 Aug, '21) Upvoted: 09 Feb, '22 Comments: 0
Suggested Admin

Allow 'or' criteria for delivery charge

Suggested by: David Bell (09 Aug, '21) Upvoted: 11 Aug, '21 Comments: 0

Surcharge for paying an invoice by credit card

The store allows us to charge a customer a credit card fee when they buying a product online but for those of us that also show our customers their open invoices, it ...
Suggested by: Rogers Coxe (20 May, '25) Upvoted: 18 Feb Comments: 1

Jump to Page Number in Products List

In the admin area, under Products, have the ability to jump to a specific page. For instace, if I have 10,000 products in my catalogue, and I choose to display 100 ...
Suggested by: Jamie Bradley (26 Sep, '25) Upvoted: 02 Oct, '25 Comments: 0
Suggested Admin

More info supplied on the approvals screen

On the approvals page in the admin, it would be useful to have a different display. “Order No.” could be called “Quote No.” and add a column for the order number, if ...
Suggested by: Shawn (30 Jan, '24) Upvoted: 14 Mar, '24 Comments: 0

AI Magic Button (keyword generation) Content

It would be great to be able teach the AI magic button to include partial SKU's to the keyword generation. This would solve our partial SKU search not returning ...
Suggested by: Zack (06 May) Upvoted: 06 May Comments: 0

Pricing Import for multiple Price lists

If you need to update customers contract pricing- example - 1 item on multiple price lists, you need them to do them individually. The solution would be the Pricing ...
Suggested by: Ian Berry (27 Nov, '25) Upvoted: 27 Nov, '25 Comments: 0
Suggested Admin

Notify users in Admin when orders are in the On Hold or New status for staff review

If actionable orders are available, any user in the admin, who has access to the orders module, should be easily notified so they know to review the orders. Several ...
Suggested by: Kellon Edwards (06 May, '25) Upvoted: 06 May, '25 Comments: 0
Suggested Admin TIMS

Customer report suggestion

The ability to assign reports to specific users (maybe via a role) in dashboard format (similar to the ones currently visible in 'view only' mode (i.e. total spend, ...
Suggested by: James (07 Feb, '24) Upvoted: 07 Feb, '24 Comments: 0
Suggested Admin

Smarter image/media management

The new media manager (released Jan '24) is a big improvement. But there are a couple of oddities with file behaviour. If I delete an image and re-upload another ...
Suggested by: Pat Hadley (30 Jan, '24) Upvoted: 30 Jan, '24 Comments: 0
Suggested Admin

Master Codes and Associated Groups

When viewing a master code within Products > Products, could we have a tab or area somewhere that indicates the configurable group ID that it is associated with? ...
Suggested by: Louise Carrigan (19 Aug, '21) Upvoted: 19 Aug, '21 Comments: 0
Suggested Admin