We want your feedback

We love hearing about your ideas for the platform. Your feedback helps us build features that drive success for you and your business. Add your suggestions below. Search and Upvote suggestions that others have already added. We will update the suggestions as they get reviewed and let you know if they are added to the roadmap.

Cart Option to Request a Quote, sends an email and sends quote to the ERP

A customer could build a cart of items but instead of going to the checkout, request a quote. The quote request could send an email to the distributor and add the ...
Suggested by: Matt Hurd (04 Aug, '22) Upvoted: 06 May Comments: 1

"Product in stock" by locations

It would be nice to be able to filter available products by location. Many of our customers would like to be able to quickly find a product that is in stock and in ...
Suggested by: Oksana Shmel (21 Nov, '24) Upvoted: 10 Mar Comments: 3
Suggested TIMS

Apply open credits to Invoices & AR Balances

A common request from our customers, sales team and accounting is that we have the ability to apply open credits to online orders.
Suggested by: Amanda (19 Nov, '24) Upvoted: 07 May Comments: 2
Planned Development DDMS Spruce TIMS

Ability To Associate New User With Existing Account

When a user registers on the storefront it would be beneficial to be able to add that user to an existing Spruce account - this would greatly help with onboarding ...
Suggested by: Brent II (25 Jul, '23) Upvoted: 17 Dec, '25 Comments: 1

Ability to restrict users to view only orders placed by them in order history.

Suggested by: Lisa Denis (06 Sep, '24) Upvoted: 06 Sep, '25 Comments: 0
Suggested DDMS TIMS

Account Overview in the Dashboard view

Add an Account Overview widget to the Dashboard. This highlights the customers' account balance and credit limits.
Suggested by: Micheal Peters (23 Jan, '25) Upvoted: 10 Feb Comments: 0
Suggested TIMS

Allow customers to update payment settings in EvoX for TIMS (Worldpay)

We would like customers to be able to update their payment methods on the website. For instance, if a customer needs to update their automatic payment method for ...
Suggested by: Matt Hurd (09 Sep, '25) Upvoted: 12 Jan Comments: 0
Suggested TIMS

Checkbox at checkout to indicate ship complete

When a customer orders online, it could ship multiple orders to the customer based on product type, backorders etc (which in return creates multiple invoices). Right ...
Suggested by: Ted Flavion (13 Nov, '25) Upvoted: 31 Dec, '25 Comments: 0

Temporary Sales Pricing - Overriding Live Pricing

I would like the ability to apply temporary or promotional pricing directly within the storefront overlay, without having to make changes in TIMS. It isn't always ...
Suggested by: Amanda (21 Aug, '25) Upvoted: 06 Oct, '25 Comments: 0

Modify Quicklist layouts to allow for multiple UOM selection

In TIMS, we can set up items with multiple UOM (EA & PK for example). When the customer views the item detail page, they get a drop down to select the UOM they ...
Suggested by: Ted Flavion (16 Jan, '25) Upvoted: 10 Nov, '25 Comments: 0
Suggested TIMS

Private items show for customers who have that item contracted in TIMS

Right now, private items need to have a 'pricing rule' set up in EvoX in order for that item to show up (on a customer level etc). With all pricing coming out of ...
Suggested by: Ted Flavion (31 Mar) Upvoted: 31 Mar Comments: 0

Quote from TIMS - Send link via EvoX

We would like the ability for our inside sales reps to send a quote from TIMS through EvoX. Ideally, on the last screen in order entry there would be the option to ...
Suggested by: Matt Hurd (09 Sep, '25) Upvoted: 09 Sep, '25 Comments: 0
Suggested TIMS

Notice from Evox when the DDS file dropped/uploaded.

It would be helpful to have some sort of notification when the DDS file(s) are dropped or uploaded to EvoX. I get an automated email when our file id dropped to DDS, ...
Suggested by: Micheal Peters (27 Aug, '25) Upvoted: 27 Aug, '25 Comments: 0
Suggested TIMS

Override Reason Code

Add an Override Reason code that synchronizes with TIMS OEI Rewrite. Case use would include Samples, Promotions, Warranties, Price Matching..ect.
Suggested by: Michael Long (23 May, '25) Upvoted: 23 May, '25 Comments: 0

Notify users in Admin when orders are in the On Hold or New status for staff review

If actionable orders are available, any user in the admin, who has access to the orders module, should be easily notified so they know to review the orders. Several ...
Suggested by: Kellon Edwards (06 May, '25) Upvoted: 06 May, '25 Comments: 0
Suggested Admin TIMS

Add Shipping Charge to Order

Delivery charges are currently coming from TIMS as a line item. I would rather the delivery charge populated the Shipping field in the subtotals at the bottom of the ...
Suggested by: Micheal Peters (23 Jan, '25) Upvoted: 23 Jan, '25 Comments: 0
Suggested TIMS