We want your feedback
We love hearing about your ideas for the platform. Your feedback helps us build features that drive success for you and your business. Add your suggestions below. Search and Upvote suggestions that others have already added. We will update the suggestions as they get reviewed and let you know if they are added to the roadmap.
Show Contracts as Individual Lists
We have customers with multiple Custom Contracts (price plans). On our old Eci platform, these would show up as individual lists under "contracts". on EvoX, there is ...
Ability to clone a user who is already setup to a new user
It would be nice to have a clone option when setting up a new user who requires the same setup as a user who is already setup. ECi has the copy feature EvoX should too.
Sharing Quick Lists (Favorites)
Would be great if a user could share favorites amongst users on a specific account. It can be done via the admin (see image), but not on the storefront.
Option to include all child accounts when adding an account to a contract
Include a toggle to add all child accounts associated with an account at once to a pricing plan (contract). That way, when new child accounts (departments) are added, ...
Super Approver status set as the default when created
In ECInteractivePLUS, all approvers have the ability to edit orders. In EvolutionX, this is turned off by default and must be manually turned on for each user. ...
Quick Order: Add a Reference Line
Line Item Reference, in addition to where this feature is already - add it also to Quick Order. Include the ability to add a Reference Line to each item. Currently, ...
Multiple Approvers Email Functionality
When more than one approver is setup to receive an order approval request, our old website sent one email with all approvers copied. EvoX sends individual approval ...
Add account restrictions to the available import options for Account users. (DDMS)
My DDMS account users are restricted to specific (child) departments below their (parent) Master Account. Currently I cannot imports those restrictions in EVO-X and ...
Give Option to Extend rolling sessions perameters (automatically logs out accounts after 4 days)
Currently after 4 days of inactivity a cart is lost. Being able to set this to 7 days (or any other timeframe).
Ex. would help customers who build a cart on ...
“Approver on Leave” able to set time they will be out
When a user sets up their deputy approver for when they're on leave, it would be nice for them to be able to choose the start and end date. Both on the storefront and ...
Apply open credits to Invoices & AR Balances
A common request from our customers, sales team and accounting is that we have the ability to apply open credits to online orders.
Assigning a default child account to customers
Customer's have requested to have a default address assigned to them when they login. So, instead of the user needing to choose the correct child account (department) ...
Ability to transfer pending order from one approver to another
Have the ability to transfer a pending order from one approver to another. In other words, an order is submitted for approval but the approver is no longer with the ...
Alt type D subs to be un-findable on the EvoX storefront
If a Sku is marked alt D in DDMS and has a sub item, the functionality works as wanted. But if no sub item is in DDMS, the original item should not appear on the ...
Ability to add items to Recurring Order(s) from item search
When searching for item(s), customers would like the option to add the item(s) to their Recurring Order(s) when search results are displayed. ECinteractive has this ...
Don't Display Price of Swapped Item on Original
If there are hard swaps coming from DDMS, the swapped price displays on the original item. This leads customers to believe they can get that product at the swapped ...
Prevent departments set up as inactive in DDMS from displaying in Evox.
Inactive departments should not be displaying as available in Evox. If an inactive department is selected by a user in error, they cannot see pricing, but it is not ...
Ability to update Exp Date for credit cards on file
Customers would like the ability to update the expiration date for the credit cards on file within DDMSPlus without having to call in.
Need More Control of Alternate PO Field
• Can alternate (short) PO settings sync from DDMS to EvoX, like the default (long) PO settings do? The alternate PO needs to be able to be required via this flag. ...
Add customer Account # to Quick List view within EvoX Admin page
Add the customer's account number to the Quick List view page within Customers > Quick Lists. We could benefit from having the account # as a search field to find ...
Order Awaiting Approval Email -- Option to Add Who's the Approver
When a requester receives their order awaiting approval email, it would be beneficial to have the option to include who the approver(s) is in the email template. - WD ...
Admin User Settings Improvements
When adding an approver(s) to a user, there's potential for confusion when selecting a user if that user has multiple logins. Also, in the child account selection ...
Assign accounts to pricing plans via import
Currently sending to Evox Dev or manually one child account (or user) at a time is both cumbersome and time consuming. Would appreciate a template that could ...
Need to be able to schedule site down for maintenance so that DDMS Can run Dayend/Monthend Procedure
Most DDMS Dealers have Day-End and Month-End Procedures that must run to bill customers and update AR/AP. These are dedicated functions and require the site be ...
Map End Line to Checkout Page so It can show user input delivery Instructions in Jumptrack
ecInteractive allows us to display the DDMS End Line field in the checkout screen. This field can map directly to Jumptrack so that drivers see any user input ...
Split off on-contract items from approval orders to avoid delivery delays.
For customers who are allowed to add both contract and non-contract items to their cart, EVOX currently sends the entire cart to the approver, even if only one ...
Admin Contract Section Improvements
Assigning accounts:
• Searching by account number does not give enough information to determine which to give access to
• Can the dept # (seller reference) be ...
Ignore Item Swaps by Account
EvoX does not recognize the "Substitutes Allowed" setting that comes from the customer screen in DDMS. We have customers who do not want to see any substitutes. Eci ...
Orders Page to display more detail before clicking a specific order
In ECinteractive, more order details are available before clicking into an order. This allows a user to find the wanted order without needing to click into multiple ...
Allow Users to View & Edit All Users in an Acct - Regardless of the Child Acct They're Signed into
If a store is set in DDMS to not allow access to the main account (PO Required = D), then super admin users are unable to view and edit all users within the account, ...
Allow users to approver orders from unrelated account
If a user is an approver for multiple unrelated accounts, it would be great if they could approve across the accounts without needing to log in to a different account.
Option to block certain dates for requested delivery dates
Have the ability to block weekends, holidays, today's date and tomorrow from being selectable when choosing "requested delivery date" at checkout.
Create Report for orders that were Prevented from Checkout due to ERP Checks
A report that displays carts that were prevented from checkout due to ERP checks. For example, if any of the below are set to prevent ordering at checkout:
DDMS ...
Users Import to Include which Pricing ID(s) to assign
Currently users need to be imported through one import process, and there's another import for users into pricing contracts. Adding a column for Pricing IDs to be ...
Quick order should read an item's contract status through DDMS
If a user orders an item through quick order that is on their contract in DDMS, EvoX currently doesn't realize it's on contract if the item is only in DDMSPLUS. Is ...
One Master Sku will add Multiple Items to Cart (ex Desk Configurations)
We have on our website several different desk configurations that use skus of individual pieces of a desk. It would be great if a customer added the configuration sku ...
Allow Dealers to Input the DDMS created order ID into email templates
Right now, when an order confirmation gets sent to the customer, there's an evoX order ID created and later a DDMS order ID created. However on the email ...
Quick order page to display more data from ERP
Items that are not in EvoX, but are in DDMS should have more data display. For example, product description and a product image. - WD request
Allow storefront users to print invoice remittances
In ECinteractive, end users had the option to select invoices and print a remit form for ease of mail-in payment. Can this also be set up for EvolutionX?
Add Info to Abandoned Carts List
On the page with the list of abandoned carts, it would be useful to include account #, seller reference and the name of the user for analytics purposes. Can this be ...
Ability to Either Combine Duplicated lines items or Keep them separate
It's great that EvoX gives the global option to either combine duplicate line items or keep them separated. But if this option could be adjusted per account (or ...
Add Shared Cart Feature
This is a feature that is currently available in DDMS. It gives users the ability to e-mail another person to add items to their cart without have a user profile.
Need ability to export users or accts who are assigned to pricing plans from admin site
There's no way to see who is not already assigned; looking up one user at a time is not sufficient.
The Order PDF - (i.e. O-1234567)
Let the order pdf (i.e. )-1234567) show the Order Seller Reference Number.
Quick Order Screen to Include "Add to Quick List" Option
In ECinteractive, there is an option to add items found via the Quick Order page to a quick list (favorites list).
This would be a nice feature to add to EvoX.
want to use EVOX swaps in addition to DDMS alternates and substitutions
As of MAY 2025 the Dev Team says that if the DDMS app is installed, then Evox swaps are not supported. Even products that are not in DDMS.
>We need both Evox swaps ...
Bypass the budget checks in DDMS when an order is paid by credit card
If a customer places an order with a credit card it should process and not go on hold. Currently, each order checks the DDMS budget setting. Budget checks should only ...
Confirmation email to display taxable and non taxable items
We have been receiving multiple customer complaints about the confirmation email, not displaying which items are taxable vs non taxable. I would suggest that the ...
One address dropdown for DDMS
If there is only one shipping or billing address coming from DDMS and there is no info in address line one, then the shipping details section of checkout becomes a ...