Confirmation email to display taxable and non taxable items

3 votes

We have been receiving multiple customer complaints about the confirmation email, not displaying which items are taxable vs non taxable. I would suggest that the confirmation email either shows the taxable amount for each item (the sum should agree to to the total tax) or as a minimum display taxable Y or taxable N for each line so the customer can see which items are not taxable.

Suggested DDMS Email/Communication Suggested by: Clive Katz Upvoted: 09 Jul, '25 Comments: 1

Comments: 1
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