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We love hearing about your ideas for the platform. Your feedback helps us build features that drive success for you and your business. Add your suggestions below. Search and Upvote suggestions that others have already added. We will update the suggestions as they get reviewed and let you know if they are added to the roadmap.

Identify the order approver to the User when checked out.

If an Order requires approval, it would be more than helpful if the User is informed of who the approver of their order is once checked out. It would provide the User ...
Suggested by: Adrian Jones (30 Nov, '23) Upvoted: 13 Apr Comments: 1

Approval Reminders

It would be very helpful if an approver can get a reminder email to approve orders maybe 24-48 hours after the 1st approval request is sent out. We have a lot of ...
Suggested by: Steve Katz (20 Sep, '23) Upvoted: 26 Jan Comments: 0

Approver able to leave comment on rejected order

Can it be possible for an approver, when rejecting an order, to be able to leave a comment on the order so that the store/customer knows why the order was rejected?
Suggested by: Rhian Foster (09 Dec, '22) Upvoted: 09 Feb Comments: 0

Super Approver status set as the default when created

In ECInteractivePLUS, all approvers have the ability to edit orders. In EvolutionX, this is turned off by default and must be manually turned on for each user. ...
Suggested by: Mitch Sharry (12 May) Upvoted: 2 days ago Comments: 0

Make Unavailable Users Not Display as an Option in the Approval Workflow Section

Currently, when setting up an approval workflow, the lists of available users and approvers show all users on the account, including ones who are inactive or unable ...
Suggested by: Mitch Sharry (14 May) Upvoted: 26 May Comments: 0

Multiple Departments in a Single Approval Workflow

Currently, the Approval Workflows page only allows a single department to be associated with an approval workflow. We are requesting the ability to assign multiple ...
Suggested by: Mitch Sharry (14 May) Upvoted: 26 May Comments: 0

Display Username on Approval Workflow Page

On the Approval Workflows page, usernames are not being displayed within the workflows/chains. Where the full user information should appear, the username is not present.
Suggested by: Mitch Sharry (14 May) Upvoted: 26 May Comments: 0

Approval flow when set dollar limit exceeded

Currently, when an approver is set to approve orders up to a specific dollar amount, the order will bypass that approver if the dollar amount is exceeded. It would be ...
Suggested by: Crystal Dillinger (28 Mar, '24) Upvoted: 05 Dec, '25 Comments: 3

Orders Held for Approval Thumbnail Product Image by Line

Feedback from our customer Users who approve orders. They would like to see a product image at line level when drilling into a order awaiting approval. This would ...
Suggested by: John Smith (05 Dec, '23) Upvoted: 22 Aug, '24 Comments: 0

Approval access to edit orders/PO function

We have some users that are on an approval process that are not required to place a po on their orders. The approvers are actually required to place the PO when they ...
Suggested by: Crystal Dillinger (05 Jan, '24) Upvoted: 21 May, '25 Comments: 3

Order Approval - Authorise or Reject Messages

Is it possible for an approver, at order authorisation or rejection to create a message for the order placer? To notify them, on the email or within the portal, of ...
Suggested by: John Smith (28 Mar, '23) Upvoted: 10 Mar, '25 Comments: 0

Awaiting Approval

The ability to resend emails for orders that are still in the awaiting approval status.
Suggested by: Kevin Austin (20 Sep, '21) Upvoted: 16 Sep, '22 Comments: 5

Orders that have been appoved

When a approver releases an approved order it would be helpful that the buyers final email with the order confirmation/PDF shows what was approved/denied or amended.
Suggested by: Trevor Katz (24 Nov, '21) Upvoted: 21 Feb, '25 Comments: 2

Send Cart back to User when Approving

Hello, I have a large customer that does a lot of order approvals and they need the ability to send the cart back to the user for editing. Right now there is just ...
Suggested by: Eric Pettus (31 Jan, '24) Upvoted: 19 Jan Comments: 1

Automatically change the approval process when changing the approver for an existing request

Right now, if an approver changes on an order already requested for approval, the approver won't change for that order. Allowing the approver to change automatedly ...
Suggested by: Shawn (29 Jan, '24) Upvoted: 19 Jan Comments: 0

Allow users to approver orders from unrelated account

If a user is an approver for multiple unrelated accounts, it would be great if they could approve across the accounts without needing to log in to a different account.
Suggested by: Shawn Westphal (03 May, '25) Upvoted: 19 Jun, '25 Comments: 1

Email Variables for Budget Amount and Budget Remaining

When an order exceeds a user's budget and an email is sent to the approver, there is no information about the budget or remaining balance at time of order - forcing ...
Suggested by: HVN (26 Jun, '25) Upvoted: 25 Mar Comments: 0

Option to not create auto expiration date when clicking in an approval

When clicking inside an approval, an expiration date is automatically created for it. If an admin user forgets to clear that field out, then the approval will get an ...
Suggested by: Shawn (29 Jan, '24) Upvoted: 14 May, '25 Comments: 0

Copy additional users on the "Your Order Requires Approval" email.

Add an option to add users to the recipient list for the "Your Order Requires Approval" email a user gets when he places an order. There's an option to add additional ...
Suggested by: Steve Bibb (29 Nov, '23) Upvoted: 26 Jan Comments: 0

More info supplied on the approvals screen

On the approvals page in the admin, it would be useful to have a different display. “Order No.” could be called “Quote No.” and add a column for the order number, if ...
Suggested by: Shawn (30 Jan, '24) Upvoted: 14 Mar, '24 Comments: 0

Adding the Super Approver functionality to the Roles area

Would it not be easier to this Super Approver functionality in the Roles area? Thanks!
Suggested by: Trevor Katz (02 Mar, '22) Upvoted: 08 May, '24 Comments: 0

Approval Confirmation Emails

It would be extremely helpful if the approver received an email from their buyer requesting to approve the order, that had a link that took the approver right to the ...
Suggested by: Steve Katz (07 Sep, '21) Upvoted: 09 Sep, '21 Comments: 0

Ability to Change View on Order Approval Page

I have a customer that is requesting the weight be removed from the order approval item detail of cart page, and to have a picture of the item on that page as well. ...
Suggested by: Eric Pettus (23 Jan, '24) Upvoted: 23 Jan, '24 Comments: 0

Super Approver can see current quantity in stock

We have a customer with a super approver who would like to review quantity in stock when he's approving orders (currently he sees the number in stock when the order ...
Suggested by: Jesse Gilbert (09 Mar, '23) Upvoted: 09 Mar, '23 Comments: 0

Automatic Email Reminder for Orders Waiting to Approved or Rejected

Similar to abandoned carts, we need an automatic email function to remind the Approver that an order is waiting to Approved or Rejected.
Suggested by: Clive Katz (06 Jan, '23) Upvoted: 06 Jan, '23 Comments: 0

Toggle option within baskets and quotes, similar to the orders and approvals

On the site we get a few happy shoppers just price checking, it would be good to update baskets & quotes on mass. For instance changing time wasters from Open or ...
Suggested by: Mark (10 Nov, '21) Upvoted: 10 Nov, '21 Comments: 0

adjust messaging on the thank you page for orders and orders requiring approval

The Thank You page always says your "reference" and provides either a Cart/Quote ID (if the order requires approval) or an Order ID if the order has been placed. I'd ...
Suggested by: Seamus (28 Sep, '21) Upvoted: 28 Sep, '21 Comments: 0