We want your feedback

We love hearing about your ideas for the platform. Your feedback helps us build features that drive success for you and your business. Add your suggestions below. Search and Upvote suggestions that others have already added. We will update the suggestions as they get reviewed and let you know if they are added to the roadmap.

Pop up feature

A feature that allows a pop up when a customer lands on the site for things such as announcements, subscribing to newsletters, etc.
Suggested by: Luke (09 Aug, '21) Upvoted: 15 May Comments: 4

Allow Custom Email Template Creation

Currently, there is only one custom email template available, which restricts ability to have multiple forms on the front. There are 3rd party options, but their UI ...
Suggested by: Boris (09 Aug, '21) Upvoted: 27 Feb Comments: 5

Basket/Checkout Upsell/Cross sell

Add the widget that suggests linked items visible to ensure we present all linked items to a customer for last minute purchase consideration a the checkout stage. ...
Suggested by: Ian Harper (09 Aug, '21) Upvoted: 08 May Comments: 2

Recurring Orders / Auto Order

Ability to set up a defined re-order cycle for products. ie, reorder the same item every 4 weeks.
Suggested by: Andy Flint (06 Aug, '21) Upvoted: 11 Dec, '23 Comments: 8
Released! Admin

Fuzzy Searching (allows for misspelling)

Allow for search results to include misspelling of words. This used to be called fuzzy search, although it may have a newer term now.
Suggested by: Steve Graves (22 Feb, '23) Upvoted: 24 Mar Comments: 4
Released!

Suggestive Text/ pre-populated search bar results

When searching for a product, as you type in the text it would be great for suggestions to show up. Example, if you search "Lam" the site should display laminating ...
Suggested by: Gavin (05 Aug, '21) Upvoted: 10 Mar Comments: 4
Released! Storefront

Move out-of-stock items to the bottom of the page automatically

While there is a way to remove out-of-stock items, it would be nifty to have a means by which the customer can still see them but they are all the way on the bottom ...
Suggested by: Dom (15 Sep, '21) Upvoted: 29 Jan, '24 Comments: 12
Released!

Restrict Promotions To Accounts &/Or Option To Exclude Contract Items.

The ability to restrict promotions to particular accounts similar to the options available in the pricing rules. Additionally the option to exclude contract items ...
Suggested by: Andrew (25 Aug, '21) Upvoted: 06 May Comments: 1
Suggested Promotions

Show Contracts as Individual Lists

We have customers with multiple Custom Contracts (price plans). On our old Eci platform, these would show up as individual lists under "contracts". on EvoX, there is ...
Suggested by: AW (30 Jan, '25) Upvoted: 17 Feb Comments: 1
Released! DDMS

Delivery Rules at Product Level

Utilise Product Groups and have an area inside a delivery rule where the group can be assigned.
Suggested by: Louise Carrigan (19 Oct, '21) Upvoted: 06 May Comments: 9

Show backorder status in cart and checkout

Currently, the only way a customer has visibility to see if a particular item is on backorder is if they click the link on the product page that shows which locations ...
Suggested by: Shannan (28 Feb, '22) Upvoted: 24 Feb Comments: 6
Suggested

Ability to select multiple values of the same attribute

I think it would enhance the customer experience if it was possible (via tick boxes) to filter products by selecting multiple values of the same attribute, for ...
Suggested by: Flo (22 Aug, '22) Upvoted: 28 May Comments: 1
Suggested

Display inventory (live or FTP) on quick order page

Can the quick order screen show live inventory numbers?
Suggested by: Shawn (29 Jan, '24) Upvoted: 02 Jun Comments: 5
Suggested Storefront

enlarge images

The images on the site are too small can you enable a situation where they either automatically enlarge as the user hovers over them or they enlarge when clicked on
Suggested by: Gary Costello (11 Aug, '21) Upvoted: 13 Mar, '24 Comments: 4

Automatic email remainder for Recurring Orders needed

Customers would like to receive an email remainder of their upcoming recurring orders. This will allow the customer to either allow the order to flow through, pause ...
Suggested by: Belma Lara (24 Jan, '25) Upvoted: 25 Feb Comments: 0
Suggested

Ability to sort the display of product attributes on a search results page

Provide dealers/distributors the ability to sort the sequence product attributes displayed in search results versus defaulting to alphabetical.
Suggested by: Dave Bent (05 Aug, '21) Upvoted: 07 Mar, '24 Comments: 7
Released! Storefront

Ability to clone a user who is already setup to a new user

It would be nice to have a clone option when setting up a new user who requires the same setup as a user who is already setup. ECi has the copy feature EvoX should too.
Suggested by: Belma Lara (28 Oct, '24) Upvoted: 29 May Comments: 3
Released! Admin DDMS

"Super Users" able to set user account restrictions

Super Users (customers with logins granting access to some Admin functions such as creating/editing users) currently have the ability to set emails, approval ...
Suggested by: Crystal Dillinger (31 Jan, '25) Upvoted: 19 May Comments: 1
Suggested

New stock description for "Direct delivery from manufacturer" items, rather than "out of stock"

One of our main suppliers has about 600 (mostly large / bulky / heavy) items that it never keeps in stock. These items are always sent directly from the ...
Suggested by: John (24 Mar, '22) Upvoted: 06 Nov, '24 Comments: 6
Released!

Storefront Search - Find Content pages as well as products

We will have many, many content pages. Adding keywords to content pages so they appear in searches on the storefront. List of pages that match search results at ...
Suggested by: Niall Diamond (05 Aug, '21) Upvoted: 19 Feb Comments: 3

Product images on order confirmations

Add product images on the order confirmation template. The abandoned cart emails have this feature currently.
Suggested by: Josh P (02 Feb, '24) Upvoted: 18 May Comments: 0

Ability to sort quicklists and sort the the items in each list

We should have the ability to prioritize or sort QL and items in QL in order of importance From Uservoice Admin: If you are looking for the ability to sort items ...
Suggested by: Clive Katz (11 Aug, '21) Upvoted: 27 Feb, '24 Comments: 11
Released!

Merge Saved Carts

We've had some customers ask us for a way to merge saved shopping carts into a single cart. For instance, if they've saved a cart from the week prior, and they want ...
Suggested by: Matt (02 Nov, '23) Upvoted: 20 May Comments: 2
Suggested

In Stock Notifications

Allow customers to sign up for notifications or emails when an item becomes available again.
Suggested by: Kristianne Goodenough (31 Jan, '23) Upvoted: 13 Apr Comments: 2

Delivery Charge to show in Basket

We need to show delivery charge when the customer views the basket and before they procced to checkout, I have noticed and a lot of abandoned orders at checkout and ...
Suggested by: Dhiren Khetani (31 Mar, '23) Upvoted: 06 May Comments: 1

Identify the order approver to the User when checked out.

If an Order requires approval, it would be more than helpful if the User is informed of who the approver of their order is once checked out. It would provide the User ...
Suggested by: Adrian Jones (30 Nov, '23) Upvoted: 13 Apr Comments: 1

Make Badges Searchable

It would be really useful if searching for badge:recycled would return all products with that badge across all categories. It would increase the accuracy of product ...
Suggested by: Alex Induchny (27 Sep, '21) Upvoted: 12 May Comments: 0
Suggested

Blog module

It would be great to have Blog capabilities like posts, thumbnails, authors, and structured data built into the evoX
Suggested by: Niall Diamond (29 Jul, '21) Upvoted: 28 Mar, '23 Comments: 7

NAME CHANGE OR ACCOUNT CHANGES TRANSFER TO USERS AND DEPTS

It would be helpful if when account changes are made that they rolled over to the users and departments that are assigned to that account. For Ex. I changed a company ...
Suggested by: Angela (14 Aug, '24) Upvoted: 13 Apr Comments: 1
Suggested

Cart Option to Request a Quote, sends an email and sends quote to the ERP

A customer could build a cart of items but instead of going to the checkout, request a quote. The quote request could send an email to the distributor and add the ...
Suggested by: Matt Hurd (04 Aug, '22) Upvoted: 06 May Comments: 1

Sharing Quick Lists (Favorites)

Would be great if a user could share favorites amongst users on a specific account. It can be done via the admin (see image), but not on the storefront.
Suggested by: Trevor Katz (29 Mar, '22) Upvoted: 11 May Comments: 4
Suggested DDMS

Option to include all child accounts when adding an account to a contract

Include a toggle to add all child accounts associated with an account at once to a pricing plan (contract). That way, when new child accounts (departments) are added, ...
Suggested by: Shawn Westphal (13 Jan, '25) Upvoted: 14 May, '25 Comments: 3
Released! DDMS

Delivery charge rule for specific product group within supplier

there's currently options to change delivery charge using cost, weight, or supplier it would be great if you could change delivery charges for different product ...
Suggested by: Josh Kendell (24 Aug, '21) Upvoted: 06 May Comments: 1

Ability to add a negative search term

When adding a search assist, it'd be helpful in some situations to allow a negative search term. Adding the negative identifier to a search term would let EvoX search ...
Suggested by: Shawn Westphal (30 May, '25) Upvoted: 09 Dec, '25 Comments: 0
Released!

Approval Reminders

It would be very helpful if an approver can get a reminder email to approve orders maybe 24-48 hours after the 1st approval request is sent out. We have a lot of ...
Suggested by: Steve Katz (20 Sep, '23) Upvoted: 26 Jan Comments: 0

Approver able to leave comment on rejected order

Can it be possible for an approver, when rejecting an order, to be able to leave a comment on the order so that the store/customer knows why the order was rejected?
Suggested by: Rhian Foster (09 Dec, '22) Upvoted: 09 Feb Comments: 0

Add the Document Name to the Documents showing on the store front against a product

It can get very confusing when multiple documents are showing as an end user has to open each one to find what they require. Each document has a doc_type listed ...
Suggested by: Amanda (11 Aug, '21) Upvoted: 22 Dec, '21 Comments: 0
Released!

Enhancement to allow multiple account assignments to single user login

Proposed Enhancement: The proposed enhancement would allow multiple accounts to be assigned to one user. This would allow account managers to view all of their ...
Suggested by: Nathan Grinwald (20 Jul, '23) Upvoted: 12 Nov, '24 Comments: 6
Released!

mobile layout design

Would like to be able to customize layouts specific to viewing on a phone.
Suggested by: Steve Graves (11 Feb, '22) Upvoted: 06 May Comments: 4
Suggested

"Product in stock" by locations

It would be nice to be able to filter available products by location. Many of our customers would like to be able to quickly find a product that is in stock and in ...
Suggested by: Oksana Shmel (21 Nov, '24) Upvoted: 10 Mar Comments: 3
Suggested TIMS

Upload Company Labels

It would be a fantastic way to quickly segment customers if we could label them with a simple upload. At the moment, the only way to add a customer label in bulk is ...
Suggested by: Kirsty (23 Jul, '24) Upvoted: 17 Mar Comments: 2
Suggested

Return Request from Order History

Similar to the functionality on Amazon and other ecommerce websites, adding the ability to generate and submit a return request by finding the product(s) in order ...
Suggested by: Amanda G. (18 Dec, '23) Upvoted: 17 Feb Comments: 2
Suggested

Dashboard > Invoice History

Would be really beneficial for a user to be able to sort by the fields on this screen.
Suggested by: Trevor Katz (06 Sep, '23) Upvoted: 24 Feb Comments: 1
Suggested

Abandoned Cart Reports

I love the new Abandoned Cart feature! I would like to be able to export the report to review with others. It looks like it can only be seen by logging in.
Suggested by: Kim Imbriglio (10 Aug, '21) Upvoted: 02 Dec, '25 Comments: 2
Suggested

Date Restrictions on Product Badges

Can you add the ability to date restrict product badges allowing for better emphasising promotions.
Suggested by: Andrew (16 Mar, '22) Upvoted: 17 Feb Comments: 1
Suggested

Rewards Reporting

Add reporting for Rewards that includes: • Number of orders placed • Points earned • Points redeemed • Products redeemed for points The goals of this report ...
Suggested by: Kyle Churchill (24 Aug, '21) Upvoted: 10 Dec, '25 Comments: 0
Suggested

Export "Analytics" Data

The ability to export or report off of the data in the Analytics feature just released.
Suggested by: Jennie Hawkins (17 Jan, '24) Upvoted: 31 Mar Comments: 2
Suggested

Super Approver status set as the default when created

In ECInteractivePLUS, all approvers have the ability to edit orders. In EvolutionX, this is turned off by default and must be manually turned on for each user. ...
Suggested by: Mitch Sharry (12 May) Upvoted: 2 days ago Comments: 0